Terms & Conditions
Running Coaching Sessions / Massage Treatment
Each session unless where stated or agreed otherwise with you will last for up to 1 hr.
Payment of 1 to 1 running coaching / strength and conditioning sessions is to be made in full on booking. Sessions will not be confirmed until payment has been made. All fees paid are non refundable. 24 hours minimum notice of cancellation / rearrangement of session is required from you for all appointments. Notices of less than 24 hours notice will incur full charge of the session fee.
We will endeavour to advise you as soon as possible in the event of the coach or trainer being unable to take the session due to injury or illness.
If you are late for a session, it will not be extended and will end at the appointed time.
If the coach / trainer / therapist is late, additional time will be added to the session or to subsequent sessions.
You are to complete and return to us a Personal Details Form / Consultation sheet prior to the start of your first session. You will not be allowed to take part in the session unless one has been completed and returned to us.
All 1 to 1 sessions expire within 6 months of purchase.
Personal Coaching / Training Programs
It's in your interest to fill in any assessment or questionnaire as completely and truthfully as possible. Failure to fill in the questionnaire completely or truthfully may lead to an inefficient or even incorrect running programme being assigned to you. Furthermore there could be delays in the service we are able to provide as a result. After receipt of your completed questionnaire, an assessment is made of your current running performance and your running goals. This is used to create your running programme.
Refunds
If you are in any way unsatisfied with the coaching service, 1 to 1 session, or training plan provided to you, you have the right to request a 100% refund within the first 14 days of your paid for service or product . Such request together with your reasons for requesting a refund should be sent to us via e mail tanya@tanyaboardman.co.uk After 14 days of service, all fees paid are non refundable.
Gift Vouchers
All gift vouchers purchased are strictly non refundable and expire 12 months after the original date of purchase.
Medical Waiver & Safety
By taking part in any of the running sessions or any of our training programs, you;
• Confirm that you are in good health and capable of participating in a running training program for the purpose of improving your fitness and reaching your goals.
• Understand and accept the risks of participating in any physical activity and have consulted a practicing medical physician to verify your ability to undertake a running and conditioning programme.
• Agree that no claims are to be made against Tanya Boardman Coaching in case of injury, sickness, undeclared medical conditions / injuries or not achieving your performance goals.
• Agree to wear appropriate footwear and clothing at all times whilst taking part in physical activities.
The information provided on our website is not intended to be a substitute for qualified medical guidance. All information contained within the website is for informational purposes only. We recommend that you follow professional advice in preparing for strenuous sporting activities. Individuals should always seek qualified medical advice regarding injuries, rehabilitation or before commencing a training program.
Prices
All prices displayed on our website, publications or marketing literature are in GB Sterling and are inclusive of VAT where applicable.
Liability
This Liability section applies only to the extent permitted by law. For the avoidance of doubt, Tanya Boardman Coaching do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from our negligence or wilful default, or that of Tanya Boardman Coaching agents or subcontractors or (b) fraudulent misrepresentation.
Tanya Boardman Coaching does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of listed packages and services. Tanya Boardman Coaching will do its best to correct errors and omissions as quickly as practicable after being notified of them.
Tanya Boardman Coaching does not accept any liability whatsoever for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the this website or services purchased from, through or by referral from Tanya Boardman Coaching or any other damage howsoever caused.
Force Majeure
Except where otherwise expressly stated in these terms and conditions, Tanya Boardman Coaching regret that we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss as a result of force majeure. In our terms and conditions, 'force majeure' means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include (whether actual or threatened) war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, technical problems with transport, closure of airports, ports or airspace, changes of schedules by airlines, adverse weather conditions, epidemics, health risks and pandemics, fire, closed or congested airports or ports and all similar events outside our control or the control of our suppliers.
Governing Law
These terms and conditions are governed by English law without recourse to arbitration.
General
While the site attempts to be as accurate as possible, it should not be relied upon as being comprehensive or error-free. The website is under constant development and changes may be made in the articles and training programs at any time. Tanya Boardman Coaching reserves the right to change these terms and conditions at anytime so users should review these periodically.